Important COVID-19 Update from Baldwin Bone & Joint
May 6, 2020
To all our patients and their families, please know your health and well-being continue to be our top priority. The physicians and staff of Baldwin Bone & Joint remain committed to taking extra precautions during this historic COVID-19 (Coronavirus) outbreak as we continue the gradual process of easing restrictions and lifting the State’s “stay at home” order. Please take a moment to read helpful information below to keep in mind as you prepare for your next visit with us.
Screening patients who may be at risk for COVID-19 (Coronavirus): All patients will be screened for COVID-19 exposure. Our automated pre-registration system will guide each patient through a series of questions that will help identify those risks. Patients with COVID-19 symptoms may be asked to reschedule their appointment as a remote telehealth visit.
Curbside check-in: To maintain additional social distancing, patients can now choose to “skip the lobby” and wait in their vehicle until called back to their exam room. Upon arrival in our parking lot, patients may simply call our front desk (625-2663) and one of our associates will provide instruction.
Telemedicine visits: In many instances, our physicians can serve the needs of patients remotely, using live audio and/or video. Those who choose this option will still receive the world-class care Baldwin Bone & Joint is known for. When scheduling an appointment, please ask an associate if interested in telehealth services.
Available masks for patients and guests: Consistent with Alabama Department of Health guidelines, face coverings are recommended but not required. Patients and guests are welcome to arrive with their own masks or we can provide a disposable mask.
One guest per patient appointment allowed. We ask our patients to limit their appointments to a maximum of one additional person.
Hand sanitizer and wipes available in our lobby and exam room areas. We continue to maintain the highest level of cleanliness and disinfection throughout all our clinic locations. Our lobby areas and exam rooms are adequately stocked with the supplies necessary for our patients and guests to maintain proper hygiene (hand sanitizer, wipes, gloves, tissue, etc.).
This continues to be an uncertain time for all of us but know that Baldwin Bone & Joint remains committed to your health. Until this crisis has passed (and it will pass), our staff remains committed to striving to maintain the same friendly, professional and safe environment you have come to rely upon.